In an increasingly competitive universe such as marketplaces, optimizing your time and productivity is increasingly essential.
The search for sales and reviews on digital platforms does not leave much room for error and with that, it is necessary to invest in strategies that aim to shorten processes.
With the high demand of visitors, large marketplaces use the average response rate time as a way to rank merchants, in other words, the faster you answer a customer's question, the better your position among competitors will be, in line with other factors.
And answering these questions quickly enough can be difficult for a human.
Imagine receiving a question outside of business hours or even at dawn, for example, it could take you more than 10 hours to answer it, which would harm your conversion.
Because the customer would probably have visited another store with similar products, generating wear from the accumulation of unanswered questions without sales effectiveness later.
Solutions such as artificial intelligence that leverage your reach in marketplaces can also be an excellent option.
Using a response AI takes the average response time to less than 5 seconds, leveraging visitor satisfaction and optimizing your and your team's time, helping them focus on other day-to-day issues.
Have you ever thought about it?
Investing in Artificial Intelligence can be critical for you to increase your conversion rate by more than 80%.
Now is the time to take advantage of every opportunity for your business and GoBots has Artificial Intelligence tools that will help you sell much more on different marketplaces and even in your e-commerce.
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