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Marketplaces have become an essential part of modern e-commerce.

Businesses of all sizes are using these platforms to reach a wider audience and increase their sales.

However, competition in these markets is intense, requiring effective strategies to stand out and convert visitors into customers.

This is where Ideris and GoBots come in.

These innovative tools help sellers streamline their operations and maximize their conversion rates.

In this article, we will explore how Ideris and GoBots can transform your marketplace sales, offering detailed insights into their features and benefits.

Ideris: Overview

What is Ideris?

Ideris is a marketplace management platform that offers an integrated solution for sellers.

With Ideris, users can manage their products, orders, inventory and customers centrally, saving time and resources.

Ideris Main Features

  • Product Management: Simplifies the creation and updating of product lists on multiple marketplaces.
  • Stock Synchronization: Ensures that stock is updated in real time, avoiding overselling problems.
  • Order Management: Centralizes order management from different marketplaces in a single panel.
  • Reports and Analysis: Provides detailed insights into sales, enabling informed decision making.

Benefits of Using Ideris

  • Operational efficiency: Automates repetitive processes, freeing up time for other strategic activities.
  • Error Reduction: Minimizes human errors through automatic synchronization and centralized management.
  • Increased sales: Improves product visibility and service efficiency, resulting in more conversions.

It's time to let our artificial intelligence answer for your store in Mercado Livre!

GoBots: Overview

What is GoBots?

GoBots is an artificial intelligence and automation solution that helps sellers improve customer service and increase conversion rates.

It uses artificial intelligence to interact with customers in a personalized and efficient way.

GoBots Main Features

  • Automated Chatbots: Answers frequently asked questions and provides information to customers 24/7.
  • Service Automation: Automates customer service processes such as order tracking and resolving common issues.
  • Customization: Uses customer data to offer a personalized shopping experience.
  • Integration with Marketplaces: It works in an integrated manner with e-commerce platforms, facilitating the management of interactions with customers.

Benefits of Using GoBots

  • Improved Customer Service: Provides quick and accurate responses, increasing customer satisfaction.
  • Increased Conversions: Proactively interacts with customers, encouraging purchases and reducing cart abandonment rates.
  • Cost Reduction: Reduces the need for human support, reducing operational costs.

Ideris and GoBots Integration: How Does It Work?

Synergy Between Ideris and GoBots

The combination of the functionalities of Ideris and GoBots provides more efficient marketplace management and high-quality customer service.

The integration of the two tools allows:

  • Complete Automation: From product management to customer service, all processes are automated.
  • Integrated Data: Sales information and customer interactions are centralized, facilitating analysis and decision making.
  • Continuous Improvement: Customer feedback is used to continually improve sales and service processes.

Steps to Integration

  1. Initial setting: Install and configure Ideris for product and order management.
  2. GoBots implementation: Integrate GoBots for customer service automation.

Case studies

Case 1: Increase in Sales in Fashion E-commerce

A fashion store used Ideris to manage its product catalog across several marketplaces.

With GoBots, it automated customer service, answering questions about sizes and availability.

Result: a 35% increase in sales and a 20% reduction in service inquiries.

Case 2: Efficiency in an Electronics Store

An electronics company integrated Ideris to synchronize its inventory in real time, avoiding overselling.

GoBots was used to offer technical support to customers, answering questions about products.

Result: improvement in customer satisfaction and a significant reduction in returns.

Future perspectives

Emerging Trends

  • Artificial intelligence: The evolution of AI promises to further improve the personalization and efficiency of marketplace operations.
  • Advanced Automation: New automation tools will continue to emerge, making complex tasks easier to manage.
  • Data analysis: Predictive analytics will help sellers predict market trends and adjust their strategies proactively.

The Future of Ideris and GoBots

Ideris and GoBots are continually innovating to offer more advanced solutions.

Future updates are expected to include improvements in artificial intelligence, process automation and data integration, providing an even more robust experience for sellers.


Using Ideris and GoBots together can transform the way you sell on marketplaces.

These tools offer comprehensive solutions for product management and customer service, increasing efficiency and conversion rates.

By integrating these platforms, you can automate critical processes, improve customer satisfaction and, consequently, boost your sales.

Invest in these technologies and see your presence on marketplaces grow significantly.

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