See how FastShop made artificial intelligence sell over 4 million automatically
Fast Shop is a Brazilian retail chain that is always looking to offer quality services and products that help consumers' daily lives with technology and smart design.
The company's focus is to delight the customer and part of this translates into a differentiated shopping experience across all of its sales channels. With more than 80 physical stores in Brazil, the brand presents the latest in electronics, home appliances, among others, within environments ready for experimentation and entertainment.
The online presence is given by website and application – which add up to more than 10 million hits per month. In order to also promote experiences for those who buy from home, the digital channels have exclusive offers and remote consultation with trained sellers.
The result
“GoBots artificial intelligence answered 98% of questions from potential customers correctly and that made it generate sales even when our team was sleeping”
In the first few months, the difference in billing was already clear thanks to artificial intelligence.
In 6 months, GoBots artificial intelligence already answered 42% of all our questions and the best thing is that 98% of these answers were perfect, as if a human being was really there answering.
It was an investment that paid for itself in the first month and over the months it was only worth it for the amount paid monthly and the amount that artificial intelligence brings in sales.
600
thousand messages exchanged
4
million in sales by AI
98
of correct answers
