Once our artificial intelligence is developed enough and integrated with other AIs to focus on sales conversion and not just response volume, the time has come to expand to more channels.
We are currently integrated with:
And here comes...
Take GoBots in the palm of your hand
- Track and control incoming questions;
- View the performance of your service team;
- See all the demand for service in your stores on the marketplaces.
Other features
Check out other GoBots features:
Frequently asked questions
Which marketplaces and e-commerce platforms are integrated with GoBots?
GoBots has integrations with a variety of popular marketplaces and e-commerce platforms, such as Mercado Livre, VTEX, Shopify, among others. Check the list of available integrations (just above this page) to ensure it meets your specific needs.
How does integration with marketplaces work?
The integration allows you to centralize customer messages and requests from different marketplaces on the GoBots dashboard. This simplifies customer support management, avoiding the need to access each platform separately.
Is order and customer information automatically synced?
Yes, the integration typically automatically syncs crucial information like order details and customer information. This provides a complete and contextualized view to the agent during interactions.
Is it possible to manage stock and update product information through GoBots?
Unfortunately not. At least, not yet.
How are order and shipping status updates handled?
The integration automatically monitors order and shipping status updates, making it easy to proactively communicate with customers about the progress of their purchases.
Does GoBots offer automations to answer common order and product queries?
Yes, we have automation features, such as the self-service menu, to automatically respond to common queries such as order status, tracking information, and return policies. This speeds up the customer service process.
