A complete dashboard with all pre-sales, post-sales and complaints metrics from all centralized marketplaces in one place.
Centralize service in one place
The complete solution that large companies use to have more control and agility in service in their own e-commerce and on marketplaces.
Complete service screen
Dashboard with essential information on pre-sales, post-sales and complaints with data at management levels for more control over your e-commerce service.
What they say about us
194
average increase in conversion for visitors who interact with the content in the Q&A session.
99
of consumers read questions and answers
26
of shoppers are suspicious of a product or brand without Q&A content
Join over 600 customers who already trust us
Take GoBots in the palm of your hand
- Track and control incoming questions;
- View the performance of your service team;
- See all the demand for service in your stores on the marketplaces.
Other features
Check out other GoBots features:
Frequently asked questions
How can the GoBots dashboard help manage customer interactions?
The GoBots dashboard provides a centralized view of all customer interactions, allowing efficient management of questions, complaints and post-sales requests.
What performance metrics are displayed on the dashboard?
The GoBots dashboard can display metrics such as average response time, number of questions received, total unanswered questions, average number of messages per order, among others, providing valuable insights into customer service performance.
Is it possible to customize the panel according to the specific needs of my e-commerce?
No, after all, it doesn't even need to be customizable, as we select the most relevant metrics for your e-commerce.
How does the dashboard help identify trends and patterns in customer interactions?
The GoBots dashboard uses advanced analytics to identify trends and patterns in customer interactions, which helps detect recurring issues, opportunities for improvement, and changes in customer preferences.
