Managing a group of people is never a simple task, diverse personalities and varying opinions tend to sooner or later cause conflicts or tensions in the work environment.
Discussions are routine in a company, sometimes they even result in positive solutions for the organization, but that doesn't mean that these conflicts shouldn't be worked on and managed so that a simple disagreement doesn't affect the team's results.
Understanding the causes of the problem is always the best solution to take immediately, studying the case and avoiding taking sides at first helps to maintain a good relationship with the teams, avoid looking for blame, mistakes happen and pointing the finger at a team member it can generate discomfort or fear of being the next to be judged.
However, this does not mean that the problem should be ignored, a good private conversation before making the measures taken generally known, are always excellent ways to resolve the situation and maintain the trust of the team.
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Although conflicts are normal in the work environment, this does not mean that preventive measures cannot be carried out, after all, an environment with minimal conflicts is better than a chaotic environment.
Understanding the needs of each team, investing in a team of trained people who know how to recognize possible divergences before they even happen, offering lectures and feedback on coexistence are also measures that can greatly help your organizational climate.
Encouraging cooperation and valuing the importance of collective work are also important points to work on, after all, everyone is there for the same objective and benefits from a good environment in the company, so seeing conflicts as opportunities for maturation and learning can be the key to success for your team to mature.
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