Join more than 600 customers who already trust us
How GoBots works
To start, just 3 steps
1. Set up your store
Connect all your Mercado Libre stores to our panel and carry out the initial configuration together with our team of e-commerce specialists.
2. Review the AI’s responses
Keep informed of the responses given by our IA, evaluating each one. You can determine those who respond in the desired way and those who want to improve.
3. Automate growth
Analyze data and use our AI technology to identify new response opportunities to generate more sales. Automates routine tasks and administrative work.
Main features of GoBots
Artificial intelligence
Your customers' questions will be answered in seconds, and in a humanized way, by our AI.
Absence messages
Automatic responses for when you and your team are not available at the moment.
Reports
Information on the number of queries, complaints, products with more queries and more.
Tags
Direct access strategically created to streamline the activities of your service team.
Site map
All in the palm of your hand, essential information for a more efficient management of your electronic commerce.
SLA by market
All organized according to importance and urgency so that nothing affects your reputation.
Multiple accounts
It connects as many Mercado Libre accounts as you want and centralizes everything in one place.
Multiple users
All your attention team with individual access and a single panel to respond to the marketplaces.
Shortcuts
Create your own links to respond faster to the customer or use them already available by GoBots.
Integrated with the biggest ones
Is GoBots right for my business?
Boost sales and have 100% control of your service.
How does the GoBots solution help me in customer service and sell more?
The GoBots panel makes it much easier to manage the Mercado Libre service, which allows you to follow up on questions and complaints, identify opportunities, measure important activities, optimize the flow of sales and focus on your purchasing experience client.
Automatic configuration and the use of artificial intelligence increase your productivity, eliminating repetitive tasks that consume a lot of time. Real time reports indicate which service processes should be prioritized.
Our customers reduced the average response time of the marketplaces by an average of 72% in the first 3 months, thanks to our artificial intelligence.
See in practice
GoBots is the easiest to use and most profitable solution on the market.
Is GoBots suitable for large e-commerces?
Yes! The GoBots artificial intelligence solution serves both small electronic businesses and large corporations.
We help the largest customer service teams increase their performance by interacting with customers with AI functions such as SLA per market, automatic messages, absence messages, tags and more.
Your customer service team will also have a dedicated account administrator, whose role is to help you make the most of the GoBots platform, incorporate new users and guide them on the best e-commerce customer service practices.
Many of our commercial customers could increase sales and increase revenue generated by more than 40%.
