Success stories · Brazil · Mexico · Argentina
Over 2,500 sellers use our AI to reply in under a minute and sell more on marketplaces. See who is already turning data into revenue.
Marcas que crescem com a GoBots nos marketplaces
One ecosystem, two products
From support that converts to media that scales. Each product has its own success stories.
Autonomous pre and post-sale support AI on a single screen for all your stores on the main marketplaces: Mercado Livre, Shopee, Amazon and Magalu.
The first AI in Brazil to pilot Mercado Livre Ads campaigns: autonomous agents that read data in real time, cut ACOS and raise ROAS.
Real results, with numbers
From global brands to regional sellers. Each operation with its own challenge and the result the AI delivered.
*Monetary figures converted to USD at an approximate rate.
Britânia
Britânia faced a high volume of technical questions on Mercado Livre. With GoBots Chat, it replied in seconds and turned questions into sales, with strong financial results.
Home appliances🇧🇷BritâniaA high volume of technical questions turned into revenue: the AI converted more while handling fewer interactions.
Apparel🇧🇷AdidasIn 6 months the AI already answered 42% of the official store's questions, selling from the first reply.
Móveis & Decor🇧🇷MadeiraMadeira290K questions turned into over US$ 109K in sales, with 96% accuracy across a huge catalog.
Bookstore🇧🇷Livraria SaraivaOver 2 years, 2M messages were handled by AI with 99% accuracy, and sales beyond US$ 730K.
Electronics🇧🇷Fast Shop600K messages handled by AI with 98% correct answers. The store sold even overnight.
Auto parts🇧🇷São Paulo Auto PeçasReplies in about 2 minutes, far faster than humans, with 100% accuracy in the period.
Electronics🇧🇷VikingThe AI answered 80% of questions on Mercado Livre and 23% of them became sales.
Auto parts🇧🇷VicenziWithin the first 30 days the AI already answered 20% of support, and 18% of questions became sales.
Retail🇧🇷BraviumMore than half of pre-sale support became AI, replying in under a minute.
Electronics🇧🇷LovatecThe AI handled five stores at once, replying 3x faster than the team in pre-sale.
Apparel🇲🇽C&AThe AI converted 29% more than the team and cut 64% of human replies needed in post-sale.
Home appliances🇧🇷WebContinentalIn a hackathon with Unicamp, WebContinental left with an AI MVP ready to evolve.
Retail🇧🇷Rede de ComprasIn one month of restructuring, GoBots Ads pushed ROAS above target and cut ACOS.
Auto parts🇧🇷KyodaiA solid brick-and-mortar base taken to marketplaces: 100% of support by AI in a high-volume sector.
Garden🇧🇷Garden LifeThe AI's pre-sale replies generated US$ 13K in sales, taking over most of the support.
Furniture🇧🇷MoblyIn the online furniture store, GoBots AI handles most pre-sale support, 24/7.
Apparel🇲🇽California BraThe AI answers nearly half of the questions and helped lift revenue by 30%.
Home🇲🇽BonaltoReplies in under a minute and 14% conversion from the AI's support.
Auto parts🇲🇽Llantas FácilThe AI answers nearly half of the questions and cut the need for human support by 20%.
Pharmacy🇲🇽PrixzMexico's #1 digital pharmacy used AI to sell more and reduce complaints.
Motorcycle parts🇲🇽RmotorsThe AI answers motorcycle-part compatibility questions with 100% accuracy.
Sports🇦🇷Bertolina BikesA bike retailer answering over 50 queries a day with AI, at very high accuracy.
Home appliances🇲🇽ElectroluxGoBots AI acts as an always-available salesperson for Electrolux across LatAm.
Automotive🇲🇽Setor AutomotivoThe AI answers nearly half of the questions and cuts the need for human support by 20%.
Full commerce🇲🇽LievantThe AI's recommendations cut ACOS and raised advertising sales.
Auto parts🇲🇽Refacciones NissanGoBots AI lifted the store's revenue by nearly 75% in Mexico.
General goods🇲🇽MunditodoMore than half of support on Mercado Livre became AI.
Marketing agency🇲🇽Grupo EJEA category-leading agency with over 90% of pre-sale queries automated by AI.
Beauty🇨🇱MawiGoBots AI generated over US$ 4K for Mawi's stores.
Home appliances🇦🇷MideaA global appliance brand that eased customer anxiety by replying in seconds.
Auto parts🇧🇷AutoequipGoBots AI answers more than 50% of Autoequip's pre-sale support.
Auto parts🇧🇷Gisela Auto PeçasThe AI now answers half of the questions, easing the support team's load.
Apparel🇧🇷HeringOwn store plus 3 marketplaces with GoBots AI making the difference in support.
Tools🇧🇷Casa das SerrasIntegrated across 4 marketplaces, GoBots AI brings consistency to support.
Motorcycle parts🇲🇽Motos PremiumBefore, they checked every 40 minutes; now the AI answers compatibility queries.
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Distribution🇦🇷Grupo DisbyteA distributor with a broad catalog and operations in several countries, centralized with GoBots AI.
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Stationery🇦🇷LibrentaGoBots' tags and filters became a key part of the support operation.
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Agency🇧🇷RTL ConsultingAn agency managing several accounts with more time, calm and staff savings.
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Marketing agency🇲🇽Grupo EJEThe AI adds value in analyzing and deciding on Mercado Ads campaigns.
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Auto parts🇧🇷Injetec PartsA Injetec Parts usa o GoBots Ads como ferramenta central para reduzir o ACOS e vender mais.
Read the case →No published case for this combination yet. Adjust the filter to see other stories.
GoBots by the numbers
Nearly 10 years running the performance ecosystem of Latin America's biggest sellers. The AI replies, learns from every conversation and keeps up with your operation's growth.
In our customers' words
We have been partners with GoBots for over six months, and our results improve significantly every month. With the AI's support, we reply with more accuracy, speed and consistency.
GoBots' AI hit 96% accuracy on messages, impressive given the range of products we carry. The more we trained it, the more revenue it brought the following month.
The AI became Bravium's best employee.
GoBots' AI answered 98% of potential customers' questions correctly. It generated sales even while our team was asleep.
We reached a 93% response rate on Shopee thanks to GoBots' AI.
Integrating the AI let us automate repetitive queries and give fast, accurate answers, streamlining the operation and cutting wait times across our channels.
Integrating the AI let us automate repetitive queries and give fast, accurate answers, streamlining the operation and cutting wait times.
Another reason we stayed with GoBots was cost: other solutions are far too expensive.
Today I can't imagine my operation without GoBots. In one sentence: it's an interactive dashboard that gives me time, peace of mind and staff savings.
The AI now helps with compatibility: "this battery doesn't fit your bike, but this one does." We used to do all that manually.
The AI that cuts your response time, lifts conversions and improves profitability on marketplaces. Talk to a specialist.
